All work

NORTHLINE

Digital experiences
Concept

A freight website that answers before you ask.

NORTHLINE — A freight website that answers before you ask.
The starting point

A fictional freight forwarder whose old site was a stock photo of a container ship and a phone number. Overseas customers couldn’t tell which lanes it served, and enquiries landed in an inbox nobody checked.

The point of view

A route line that doubles as the logo leads into a lane map, a three-step rate enquiry and live tracking. Chinese and English pages share one system, and every enquiry goes straight to the sales team’s CRM.

What we explored
  • Bilingual website
  • Lane map & rate enquiry
  • Tracking interface
  • CRM-connected forms

A self-initiated design study. The name, visual identity and applications are fictional explorations, not commissioned client work.

Before and after · Drag to compare

NORTHLINE — After
NORTHLINE — Before

In application

NORTHLINE — applications of the self-initiated digital concept

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